- Responsibilities and Our Promise
- We collect personal information in the following ways
- Fair Processing Notice
- The Personal Information We Collect
- Why We Collect Your Personal Information
- How PathLab Support uses your information
- Marketing Permissions
- Who We Share Your Information With
- How Long We Keep Your Data
- Your Information Rights and Choices
- Reporting Concerns
- Changes to this Privacy Notice
PathLab Support is a charitable and community-based organisation registered in England and Wales in 2012 as a community interest company, registered CIC No is 8039428. This Privacy Notice explains what to expect when PathLab Support collects and uses your personal information. Please endeavour to read this notice carefully, and if there are further enquiries about data protection and privacy policies, please contact us:
Address: 2 Tilia Road, Anfield. Liverpool. L5 6SD. U.K
Our responsibility is to ensure that this notice is made available to potential data subjects prior to collecting/processing their personal data.
PathLab Support is committed to respecting your privacy and ensuring the personal information you have entrusted to us is held securely. We process personal information in accordance with the Privacy & Electronic Communications Regulations 2003 and the European Union’s General Data Protection Regulation (GDPR). The GDPR will strengthen your rights to privacy and give you control over the personal information that organisations hold about you.
Directly from you when you:
- Register for PathLab Support events;
- Make a donation;
- Join our passionate volunteer workforce including serving as valuable trustees;
- Apply for a job to join our fantastic team;
- Work for us as a contractor;
- Visit our website. Please see our Cookies section for more information;
- Contact us with an enquiry;
- Complete an application form for any of our services;
- Complete a survey;
From other sources:
- We may use Google or other search engines, Royal Mail’s postcode finder, National Change of Address update (NCOA®) or the electoral roll, to check the accuracy of the address or data we hold.
What is Personal Data?
Under the EU’s General Data Protection Regulation:
Personal Data is defined as “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
- Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses;
- Financial information such as your bank details;
- Whether you are a UK taxpayer;
- Spouse, Children, when you are registering for some of our events;
- Letters you may write to us;
- Records of your contact with us;
- IP addresses when you visit our websites;
- Date of birth;
- Marital status and dependents;
- Next of kin and emergency contact information;
- National Insurance number;
- Bank account details, payroll records and tax status information;
- Salary, annual leave, pension and benefits information;
- Location of employment or workplace;
- Copy of driving license;
- Recruitment information (including copies of right to work documentation, references and other information included in a CV or cover letter or as part of the application process).
- Employment records (including job titles, work history, working hours, training records and professional memberships).
- Compensation history.
- Performance information.
- Disciplinary and grievance information.
- CCTV footage and other information obtained through electronic means such as fob records.
- Information about your use of our information and communications systems.
We may also collect, store and use the following “special categories” of more sensitive personal information:
- Information about your race or ethnicity, religious beliefs, sexual orientation and political opinions.
- Trade union membership.
- Information about your health, including any medical condition, health and sickness records.
- Biometric data.
- Information about criminal convictions and offences.
Additionally, we may collect details about any health concerns or disability you have disclosed so we can meet any additional customer service requirements.
We will always treat any sensitive personal data we process with greater care.
To reclaim tax on Gift Aid donations, if applicable.
To verify that you are over 18 and if not, obtain permission from your parent/guardian to process your information or accept any regular donations.
To enable us to take greater care when engaging with our senior citizens
When you visit our website, we may gather information about which pages you visit to help us improve and provide you with the best service.
To determine and improve the effectiveness of our website and publicity campaigns.
To keep you informed about our activities. Please see more details in the Marketing Permissions Section.
To enable us to contact you with relevant and the most appropriate information.
To manage and coordinate our volunteers.
For compliance with employment law and other statutory requirements.
PathLab Support will process – that means to collect, store and use – the information you provide in a manner that is compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date and not keep it for longer than is necessary. In some instances, the law sets the length of time information we keep, but in most cases PathLab Support will use its discretion to ensure that we do not keep records outside of our normal business requirements.
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
We may pass your personal data on to our service providers who are contracted to PathLab Support in the course of dealing with you. Our contractors are obliged to keep your details securely and use them only to fulfil the service they provide you on our behalf such as registration or payment processing. Once your service needs have been satisfied, or the case has been closed, they will dispose of the details in line with our record retention procedures. If we wish to pass your sensitive personal data onto a third party, we will only do so once we have obtained your consent, unless we are legally required to do so.
We love sharing news about what PathLab Support is doing through the events organised to advance our primary objectives. This includes sending you information about our work, news, and events.
Email and text marketing:
We will ask for your permission to contact you by email or text for marketing purposes.
From time to time we may send you information about our work unless you have told us you would prefer not to receive this information by post. If you have registered with the Mail Preference Service (MPS), we will only send you marketing communication by post if you have given us permission to do so.
We may call to update you on the vital work we are doing. If you have registered your number with the Telephone Preference Service (TPS), we will only make marketing calls to you if you have given us permission to do so.
By consenting to this, you are giving us permission to perform those actions.
PathLab Support is committed to respecting your choice to receive marketing information. You can update your permission and contact preferences at any time by:
Address: 2 Tilia Road, Anfield. Liverpool. L5 6SD. U.K
By clicking the ‘unsubscribe’ link included in each email communication or text message we send where applicable.
PathLab Support is committed to ensuring that where data is to be transferred overseas, adequate levels of data protection safeguards when processing your personal information are in place.
We may also share your personal information with trusted third parties where they are contracted to develop or maintain our systems.
We monitor information security compliance and have written contracts which obligate our partners or third-party providers to process your personal information only on our instructions and in accordance with applicable data protection and privacy laws.
PathLab Support and any of its affiliate entities may be under a duty to disclose your personal information where required in order to comply with any legal obligation.
PathLab Support will only keep your personal information for as long as it is required and in accordance with statutory requirements. For example, HMRC requires that we keep a record of your name, address and Gift Aid declaration for six years from the date of your last donation. Where the information is no longer required, we will ensure that it is disposed of in a secure manner.
If you have indicated that you do not wish to hear from us in the future, we will keep the minimum information necessary to ensure we avoid contacting you any further.
You have the following rights:
- The right to be informed. To request in writing and securely obtain copies of the personal information PathLab Support holds about you.
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
The Privacy and Electronic Communications Regulations (PECR) gives you the right:
- To choose whether or not to receive marketing communication from us by email, text or telephone. Please see the Marketing Permission Section for more information about how to change or update your contact permissions and preferences.
- To know about the cookies, PathLab Support uses so that you can decide whether to give us permission to store a cookie on your device. Please see the Cookies section for more information.
For more information about your information rights visit www.ico.org.uk
Please contact us if you wish to raise a concern about PathLab Support’s handling of your personal information.
You also have the right to lodge a complaint with the Information Commissioner’s Office about how we manage your data.
PathLab Support will review our privacy notice regularly. The terms of this notice may be updated at any time for example, in the event of changes in law and how we operate. Please do check our website from time to time. If there are any significant changes in the way we process your personal information, we will provide prominent notice on our website or send a notification. This notice was last updated in May 2018.